Job Description

Unarmed Security Officer

Tulsa City-County Library is looking for motivated Security Officers that strive to deliver the highest quality of security and customer service to TCCL staff, customers and guests. Security officers ensure all proper procedures and rules are followed by monitoring and patrolling library property and responding to emergency situations. This is a safety sensitive position.

Essential duties, responsibilities and qualifications include:

• Conduct regular patrols of the interior and exterior of library buildings in all-weather conditions.
• Monitors (on foot and through a security camera system) buildings for unauthorized and suspicious activities.
• Reports safety, security, and hazardous conditions to the Security management and library management.
• Hold CLEET Unarmed Security Officer License throughout employment.
• Minimum two years experience in Security position preferred.
• Bilingual English/Spanish preferred.
• At least 1-year experience security experience in a public setting dealing with an array of challenges such as mental health, drug abuse, homelessness, safe place, etc.
• Respond immediately to unusual or emergency situations.
• Takes appropriate action to ensure the safety and security of Library staff, customers, and property.
• Enforces TCCL policies, rules and regulations.
• Communicates with customers who fail to comply with Library rules and policies.
• Explains rules and policies to customers and solicits customer cooperation and compliance.
• Enforces correction of infractions through verbal warning; de-escalates sensitive situations.
• Maintains proficient use of all assigned protective equipment and life saving devices.
• Complete and understand all required security and compliance training within 90 days of employment.
• A valid Oklahoma driver's license is required.
• Must have reliable transportation to move between locations as needed.
• Strong interpersonal and communication skills and ability to respond appropriately in stressful and potentially dangerous situations, sometimes involving unruly or disruptive customers.

Location: Multiple Tulsa City-County Library locations

Status: 30 hours / week

Salary Range: $16.25 - $19.47; Starting wage based on experience

Competitive pay and a full benefit package (medical, dental, 457(b), paid time off) are offered with this position.

Schedule: 30 hours a week: 5 days on 2 days off Evenings and weekends required

Working multiple locations

What It's Like to Work at Tulsa City-County Library

Library work is about people first. Our employees actively engage with customers, provide exceptional service, and help connect people to the resources they need to learn, grow, and succeed. We serve customers from all backgrounds and life experiences, and we value empathy, respect, curiosity, and a commitment to public service. If you enjoy helping others and making a meaningful impact in your community, you'll thrive at Tulsa City-County Library.

Physical and Environmental Conditions

The work is generally physically comfortable, but occasionally requires stooping or bending. Occasional light lifting of materials (up to 20 pounds) may be required. There are occasional minor discomforts from exposure to less than optimal temperature and air conditions. The job may involve dealing with modestly unpleasant situations, such as working in a confined area for long periods of time, dealing with angry or unruly customers, occasional exposure to office chemicals and/or extensive use of video display terminals.

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