Job Description

Job Title: Human Resources Manager

Industry: Residential Services

Position Overview

We are seeking an experienced and hands-on Human Resources Manager to support and scale HR operations for a growing organization in the residential services industry. This role will serve as a strategic and operational partner to leadership, with a strong emphasis on managing and optimizing a Professional Employer Organization (PEO) relationship.

The ideal candidate brings a balance of tactical execution and strategic insight, along with prior experience working within or alongside a PEO environment.

Key Responsibilities

• Serve as the primary point of contact and internal owner for the company’s PEO relationship, ensuring effective utilization of services across payroll, benefits, compliance, and HR administration
• Partner with leadership to develop and implement HR strategies aligned with business goals and workforce growth
• Oversee day-to-day HR operations, including employee relations, performance management, onboarding, and offboarding
• Ensure compliance with federal, state, and local employment laws, leveraging PEO resources as appropriate
• Support talent acquisition efforts, including workforce planning, recruiting coordination, and employer branding
• Manage and administer employee benefits programs in partnership with the PEO; act as a resource for employee questions and issue resolution
• Drive performance management processes, including goal setting, reviews, and development planning
• Lead employee engagement initiatives and help foster a positive, high-performance culture across a distributed or field-based workforce
• Maintain and improve HR policies, procedures, and systems to support scalability and operational efficiency
• Provide reporting and insights on key HR metrics to leadership

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 5–8+ years of progressive HR experience, ideally within residential services, property management, construction, or related industries
• Demonstrated experience working with a PEO (required), including benefits administration, compliance, and payroll coordination
• Strong knowledge of employment laws and HR best practices
• Proven ability to operate in a fast-paced, growth-oriented environment
• Excellent interpersonal and communication skills, with the ability to influence and build relationships at all levels
• Hands-on, roll-up-your-sleeves approach with strong problem-solving skills
• Experience supporting multi-site or field-based employee populations is preferred
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) is a plus

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