Benefits:
401(k) matching
Company parties
Dental insurance
Employee discounts
Health insurance
Paid time off
E-Commerce Operations Coordinator
Location: Chatsworth, California Job Type: Full-Time | In-Office
About Us
We are a fast-growing ecommerce company specializing in consumer technology products across major online marketplaces, including Amazon, Walmart, eBay, and Shopify.
We are seeking a highly organized and proactive Operations Coordinator to work directly from our Chatsworth office alongside our COO, warehouse team, and overseas support staff to help manage day-to-day operations and marketplace activities.
This role is ideal for someone with strong office management or operations coordination experience who wants to grow within ecommerce and operations management.
Position Overview
This is a hands-on operational role focused on coordination, accountability, communication, and execution across multiple departments.
The ideal candidate is organized, detail-oriented, and able to manage multiple moving parts in a fast-paced environment. Marketplace-specific skills can be taught, but strong operational and office management skills are essential.
You will work directly with leadership, warehouse staff, fulfillment partners, and overseas support teams to help keep operations running efficiently and ensure issues are handled quickly and effectively.
Key Responsibilities
Operations and Office Coordination
Coordinate day-to-day operational activities across departments
Work closely with the COO and warehouse team to ensure smooth operational execution
Monitor task completion and follow-up across internal and overseas teams
Maintain organization, reporting, and operational accountability
Help improve internal workflows and operational efficiency
Marketplace Operations Support
Assist with day-to-day marketplace operations across Amazon, Walmart, eBay, and Newegg
Monitor listings, inventory, order issues, and account notifications
Help resolve operational issues including claims, reimbursements, shipment problems, and account-related escalations
Coordinate with fulfillment and customer service teams to resolve operational bottlenecks
Reporting and Administrative Support
Prepare operational and marketplace reports for management
Track inventory, shipment, and operational performance issues
Maintain organized records and task tracking systems
Assist leadership with operational projects and process improvements
Qualifications
Previous experience in office management, operations coordination, administrative management, or similar roles
Strong organizational and multitasking skills
Excellent communication and follow-through
Ability to manage priorities in a fast-paced environment
Strong attention to detail and problem-solving ability
Comfortable working closely with warehouse and operations teams
Experience coordinating remote or overseas teams is a plus
Proficiency with Excel or Google Sheets
Ecommerce or marketplace experience is preferred but not required
What We Are Looking For
We are looking for someone who:
Takes ownership of responsibilities
Stays organized under pressure
Communicates clearly and professionally
Follows through consistently
Can help keep operations running efficiently without constant supervision
Marketplace skills can be taught. Reliability, organization, and operational discipline cannot.
Why Join Us
Opportunity to grow within a rapidly expanding ecommerce company
Work directly with leadership and operations teams
Fast-paced and collaborative environment
Long-term growth opportunity
Competitive compensation based on experience
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