Job Description
BASIC FUNCTION:
The Community Health Worker (CHW) will be responsible specifically to mitigate SNAP and Medicaid benefit applications due to loss based on HR1 Statutory program changes in work requirements.
RESPONSIBILITIES:
· Utilize Tribeware system to collect client information; document client’s current SNAP and/or Medicare benefit status.
· Engage clients through an intake process, conduct a pre-assessment, develop a client service plan and document with case notes.
· Assist clients who have been removed from SNAP and/or Medicaid benefits and identify barriers.
· Participate in outreach activities to identify clients who are on the verge or have lost SNAP and/or Medicaid benefits.
· Utilize community partnerships to assist clients in gaining services.
· Assist applicants or reapplicants with the creation of a My Account through reviewing necessary documentation required, and provide follow-up to ensure the applicant’s SNAP and/or Medicaid status.
REQUIREMENTS:
Bilingual preferred
Education:
High School or GED required; A.S. in Human Services preferred. Community Health Worker current license.
Experience:
Experience with public contact or customer service required
Prior clerical/office work experience preferred
2 years of experience working in a community-based service environment
Job Skills:
· Excellent written and oral communications skills
· Excellent people skills.
· Organizational and time management skills.
· Crisis intervention and decision-making skills.
· Critical thinking skills for assessment and problem solving.
· Advocacy and coordination with community resources and social systems
Company DescriptionCAAWC is a non-profit organization on the front line of the war on poverty. CAAWC is a one-stop center where low and moderate income families can access many specialized services designed for those in need. Part of the statewide Connecticut Association for Community Action, CAAWC serves 25 cities and towns in Fairfield and Litchfield Counties, and has the hands-on expertise to effectively assist families facing barriers to self-sufficiency. Each year, CAAWC helps more than 15,000 people.
CAAWC’s vast offerings of services cover not only “the 4 H’s” (health, heat, hunger and housing), but also needs including childcare, job training, income tax assistance, and early childhood education. Since 1965, CAAWC has proudly led the way in helping clients move out of poverty, improving clients’ lives and the quality of the life of the whole community.CAAWC is a non-profit organization on the front line of the war on poverty. CAAWC is a one-stop center where low and moderate income families can access many specialized services designed for those in need. Part of the statewide Connecticut Association for Community Action, CAAWC serves 25 cities and towns in Fairfield and Litchfield Counties, and has the hands-on expertise to effectively assist families facing barriers to self-sufficiency. Each year, CAAWC helps more than 15,000 people.\r\n\r\nCAAWC’s vast offerings of services cover not only “the 4 H’s” (health, heat, hunger and housing), but also needs including childcare, job training, income tax assistance, and early childhood education. Since 1965, CAAWC has proudly led the way in helping clients move out of poverty, improving clients’ lives and the quality of the life of the whole community.
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